SureTrac Systems Return Policy - 30 Day Risk-Free Guarantee!
SureTrac Systems goal is to completely satisfy our customers with products and services of the highest value. With that in mind, we have the following Return Policy and Limited Warranty for our product:
Try any SureTrac Systems product for 30 days. If you are not completely satisfied for any reason, return it to us by a secure, traceable method of shipping for a full refund (less shipping and handling).
Our products are warranted to be free from defects in material and workmanship so long as the product is used for its intended purpose, we will replace defective items.
Simmons Skis Return Policy:
The customer has a 2-week trial period from the date of purchase in which they may return the skis if not satisfied for a full refund or trade for a different generation of ski.
The Simmons warranty covers any defect in the materials for 2 years from the date of purchase. Simmons does not warranty sun damage or rider abuse. Simmons must have the product in hand to see if it qualifies for warranty.
How to Contact Us:
If your question or concern is specifically Returns and Warranty related, please contact us by phone: 1-877-SURETRAC.
You may also fill out the form here, or write to the following address including a note of instruction with your name and mailing address.
SureTrac Systems LLC, 81 Smith Corner Road, Newton, NH 03858